These Terms and Conditions constitute a legally binding agreement between you ("User" or "Member") and nobu99 ("Platform", "We"). This document, together with our Privacy Policy and Responsible Gaming Guidelines, forms the entire agreement between both parties regarding the use of the nobu99 platform.
Nobu99 reserves the right to modify, add to, or remove any part of these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically to ensure you are always aware of the latest terms in effect.
1 User Eligibility
The nobu99 platform is strictly for individuals aged 18 and above. By registering an account, you confirm that you meet this minimum age requirement and have full legal capacity to enter into this binding agreement.
You are eligible to use the nobu99 platform if:
- You are at least 18 years of age at the time of registration
- The use of online casino platforms is not prohibited by the laws of your country of residence
- You are registering on your own behalf and not on behalf of any other individual
- You have never had an account terminated by nobu99 or any related platform previously
- You are not on any active self-exclusion list for gambling platforms
2 Registration & Account Management
Each user is only permitted to hold one (1) active account on the nobu99 platform. Multiple account registrations by the same individual are strictly prohibited and may result in the suspension of all related accounts without any compensation.
During registration, you agree to:
- Providing truthful, accurate, and complete information — including your full name, date of birth, email address, and phone number
- Updating your account information whenever there are any changes
- Keeping your account password confidential and not sharing it with any party
- Notify nobu99 immediately if you suspect any unauthorised access to your account
The identity verification (KYC) process is part of nobu99's security procedures. You may be asked to submit identification documents such as a copy of your ID card or passport for account verification before your first withdrawal is processed. This process is in place to protect your security.
3 Deposits, Withdrawals & Payments
Nobu99 supports a wide range of payment methods including local bank transfers via FPX, e-wallets such as Touch 'n Go and GrabPay, and other digital methods listed on the platform's payment page. All transactions are protected by advanced-grade SSL encryption.
Deposit:
- Deposits are processed instantly upon confirmation of payment
- Minimum and maximum deposit limits vary depending on the selected payment method
- Nobu99 is not liable for any delays caused by third parties such as banks or payment processors
Withdrawal:
- Withdrawals can only be made to a bank account or e-wallet registered under the same name as your nobu99 account
- KYC verification must be completed before your first withdrawal is approved
- Withdrawal processing times range from a few minutes to two hours depending on the chosen method
- Nobu99 reserves the right to request additional supporting documents for withdrawals that exceed certain limits
All funds in your nobu99 account belong to you and are held separately from the company's operating funds. nobu99 does not use member funds for operational or investment purposes.
4 Bonuses, Promotions & Wagering Requirements
Nobu99 offers a wide range of bonuses and promotions from time to time, including welcome bonuses for new members, reload bonuses, cashback, and seasonal promotions. Each bonus offer is subject to specific terms stated alongside the offer.
General Bonus Terms:
- All bonuses must have their wagering requirements fulfilled before any bonus funds or associated wins can be withdrawn
- Wagering requirements (rollover) are clearly stated on every promotional offer — please read carefully before accepting any bonus
- Bonuses may only be used for gameplay purposes and may not be transferred to other users
- Nobu99 reserves the right to void any bonus suspected of being obtained through unauthorised means or fraud
- Only one welcome bonus is permitted per individual, per residential address, per IP address, and per device
5 User Conduct & Prohibitions
To ensure a safe and fair gaming environment for all members, nobu99 enforces strict conduct guidelines. Violation of any of the following prohibitions may result in account suspension or termination without notice.
You prohibited from:
- Opening or using more than one account
- Using automated software, bots, or other tools to gain an unfair advantage in games
- Abusing the bonus system through bonus hedging (bonus abuse / arbitrage)
- Providing false information during registration or the verification process
- Using illegally obtained funds for transactions on the nobu99 platform
- Attempting to hack, disrupt, or compromise the security of the platform
- Using a nobu99 account on behalf of another individual or for commercial purposes
Nobu99 uses both automated and manual monitoring systems to detect suspicious activity. If unusual activity is detected, we reserve the right to temporarily freeze the account for investigation purposes. nobu99's decisions on matters relating to Terms violations are final.
6 Responsible Gaming
Nobu99 is fully committed to responsible gaming practices. We believe that online casino gaming should be entertainment only — not a source of income or a means to resolve financial difficulties.
As a nobu99 member, you agree that:
- You play only with funds you can afford to lose
- You will not attempt to recover losses by placing larger bets
- You will make use of the account management tools provided — including deposit limits, loss limits, and break options — whenever necessary
Nobu99 provides a self-exclusion facility for users who feel they need a break from the platform for a period of time. To find out more, visit the Responsible Gaming us.
7 Account Termination & Service Limits
You may close your nobu99 account at any time by contacting our support team. Any valid credit balance will be returned to you subject to the applicable withdrawal terms.
Nobu99 reserves the right to suspend or terminate your account if:
- You breach any part of these Terms and Conditions
- We suspect fraud, money laundering, or other unlawful activity
- You fail to comply with identity verification requests within the stipulated timeframe
- The platform is required to do so by applicable law or relevant authorities
Nobu99 is not liable for any loss or damage arising from account termination carried out for the reasons stated above.
8 Liability Limits & Disclaimer
The nobu99 platform is provided "as is" without any warranties — express or implied — regarding its accuracy, reliability, or suitability for any particular purpose.
- Nobu99 is not liable for any service interruptions, technical delays, or system errors that occur beyond our control
- Nobu99 is not liable for any financial losses incurred as a result of gaming activity on our platform
- We do not guarantee that the platform will always be free from technical errors, although we make every effort to ensure continuous availability
In the event of any technical disruption during a gaming session, nobu99 will endeavour to restore the state to the last valid position. Our decision in resolving disputes related to technical disruptions is final.
9 Applicable Law & Dispute Resolution
These Terms and Conditions are governed and interpreted in accordance with the applicable laws of the jurisdiction where nobu99 is registered. Any disputes arising from the use of this platform shall first be resolved through good-faith negotiation between both parties.
If negotiation is unsuccessful, the dispute will be referred to arbitration in accordance with procedures set by the relevant regulatory body. The arbitration decision is final and binding on both parties.
10 Contact Us
If you have any questions regarding these Terms and Conditions, or need further clarification on any section of this document, the nobu99 support team is available at all times to assist you.
You can reach us via the live chat available on the platform or by email at [email protected]. We are committed to responding to every enquiry as promptly as possible — typically within one to two business hours.
For more information on how we handle your personal data, please refer to Privacy Policy us. For guidance on responsible gaming, visit the Responsible Gaming.
Contents
- 1. User Eligibility
- 2. Registration & Account Management
- 3. Deposits, Withdrawals & Payments
- 4. Bonuses, Promotions & Wagering Requirements
- 5. Conduct & Prohibitions
- 6. Responsible Gaming
- 7. Account Termination
- 8. Liability Limits & Disclaimer
- 9. Governing Law & Disputes
- 10. Contact Us
Why Is nobu99 Safe & Trusted?
Our commitment to safety, transparency, and fairness is non-negotiable
Advanced-Grade Data Encryption
All your personal data and financial transactions are protected by 256-bit SSL encryption — the same security standard used by leading banking institutions worldwide.
Licensed & Regulated
Nobu99 operates under a valid licence and is regularly audited by international regulatory bodies, ensuring our platform adheres to the highest industry standards.
RNG Certified & Fair
The Random Number Generator (RNG) system used by all games on nobu99 has been independently audited to ensure every game outcome is truly random and fair.
Member Funds Protected
Member deposit funds are held separately from the company's operating funds, ensuring your account balance is always secure and available for withdrawal at any time.
Full Transparency
All bonus terms, game RTP rates, and withdrawal policies are stated clearly and transparently. No hidden charges, no concealed conditions.
24/7 Customer Support
Nobu99's Malay-speaking support team is available around the clock to assist you — whether you have questions about your account, payments, or any technical issues.
Understood Our Terms? Ready to Play?
Create your nobu99 account today and enjoy a safe, fair, and exciting online casino experience. An exclusive welcome bonus awaits you!